The video works in all browsers but we have found the highest success with Chrome & Firefox on Mac and PC.

• Try restarting your computer and try again
• Please watch this tutorial to make sure permission is being granted properly.
  Video Tutorials > Practice Tools > Video Therapy
  Video Therapy – Frame 1:10 – Asks for Permission to access.
  Example of granting permissions in the browser:

If you are having trouble with your connection speed make sure that you:

1. Are connected to the Internet
2. Restart your computer
3. Close your other application on your device to save memory
4. Close your other browser windows to save memory